By Doc Rogers
1. Showing up early within your area of operation is key to becoming more productive. These days advance work is being pushed aside and is not given the proper importance or time requirement needed. Showing up at least one day early on your own time will cost you a little additional expense. However, the rewards will be twin-fold in terms of getting your job accomplished. If you believe in the old saying that 80% of success is just showing up, than 90% is showing up early for your advance work assignments.
2. Obtaining the clients itinerary as early as possible. Once you obtained the itinerary go over it with a fine tooth comb. If there are agendas or meetings that you are not sure about, contact the meeting owner (the individuals who will be conducting the meeting or event). Talking personally with these individuals is worth its weight in gold. You’ll learn the fine details, get access to how the meeting or event will unfold. This all helps in the protection process and makes you more productive on the day of the event. You can brief your client on the specific movements within the venues, etc.
3. Obtaining VIP passes and parking as early as possible. When planning for a VIP event for your client, get you and your client’s passes as well as VIP parking well in advance. Never assume they will issue your VIP passes and parking on the day of the event, this could become disastrous. “Murry’s Law” may come into play. To become more productive, meet with the event manager in charge of VIP passes and parking well in advance and you’ll be squared-away.
4. Booking your client’s and your hotel room way in advance. Your room needs to be adjacent to the client’s room, with a fully booked hotel this little requirement could pose a major problem. Make your reservations in advance; speak with the manager of the rooms division of the hotel. If you use the particular hotel on a regular basis, develop a professional relationship with this person. Remember the hotel is considered the client’s home away from home, it’s their castle. The less hassles for you and the client while staying at the hotel the better, this can be accomplished by developing a good working relationship with the managers.